Skip to content

Workflow Automation

Automate the work your team does between systems.

Most wasted time in an MSME is not in any one system — it's the copying, checking and chasing between them. Automation handles those hand-offs with rules you can read and change.

What you'll see every day

Demo data
  • Workflows running

  • Manual steps removed

  • Approvals past SLA

  • Tasks overdue

Sound familiar?

What this fixes

  • The same data is typed into three systems by three people.
  • Approvals wait because the approver didn't see the message.
  • Routine reminders depend on someone remembering.
  • When something goes wrong, there's no record of who did what.

Example: stale quotations

  1. Every morning, find quotes older than 7 days with no response
  2. Create a follow-up task for the assigned salesperson
  3. If still open after 14 days, notify the sales head
  4. Weekly summary of lost and won quotes to owner

Capabilities

How it works

  • Triggers across systems

    Start a workflow when an enquiry arrives, an invoice is posted in Tally, stock drops or a date passes.

  • Approvals with rules

    Route by amount, department or customer, with escalation if nobody acts within a set time.

  • Notifications that close the loop

    WhatsApp, email or in-app messages to customers, vendors and staff — tied to the record that triggered them.

  • Audit trail

    Every automated and manual step is logged with time and user.

FAQ

Workflow Automation FAQs

Do we need to write code to create automations?

No. Workflows are configured by our implementation team with you during onboarding. Simple rules (reminders, approval limits) can be changed by authorised users later.

What if an automation makes a mistake?

Workflows that write into your accounting system can be set to create drafts for review rather than final entries. Every step is logged so issues can be traced.

Which workflow should we automate first?

Usually the one that consumes the most repetitive hours or delays cash — often collections follow-up, enquiry capture or purchase approvals. The business audit identifies this.

Find out where your business is losing time and money.

We'll map your current systems, identify manual bottlenecks and show what can be automated.

Free, no obligation. 45–60 minutes with someone who understands Tally, GST and how MSMEs actually run. Prefer WhatsApp? Message us.

Book a Free Business AuditWhatsApp